Services

Baby and Toddler Items

So that you don't have to pack everything but the kitchen sink we have portacots, highchairs and a limited number of stair gates available free of charge. Please request prior to your arrival.

Free Wifi

Free Wi is provided for all guests. (Please note that bandwidth speeds are limited and data usage is monitored)

Connection details will be provided at check in.

Pre-prepared Meals for Your Convenience

Would you like to start your Down South holiday with a freezer already packed full of home cooked meals for the whole family?

Dinner Done is your holiday fairy! Avoid the crowds and queues at Coles by pre ordering your meals with Dinner Done and we will deliver them to your accommodation. They will be there for you when you arrive, or you can pick up from our Dunsborough location.

All you have to do is heat and eat, catering for all taste-buds and group sizes.

Pets

We currently have Houses 2, 16 and 22 which will accept pets. Other houses may accept pets but this is strictly by negotiation.

Conditions apply and requests for pet accommodation must be approved prior to arrival.

Cleaning

Departure cleaning is included in the rental price. Please assist by leaving the premises clean and tidy; guests are not required to strip beds.
If upon arrival the property or contents fail to meet acceptable cleaning standards every endeavour will be made to rectify the problem. However, this shall not constitute grounds for cancellation or refund.
Halcyon Bay houses are fully self-contained and daily servicing is not provided. For stays of ten days or more a complimentary mid stay linen change is available on request.

On Site Managers

Dylan and Kate can be found in the office to answer any questions that you might have. They also live on site and can be contacted after hours in case of an emergency. Contact details provided at check in.